Apply a 90-min Massage to 60 min. plan
If the benefit does not apply to the massage they received, another step is involved. To illustrate, Mr. Customer decided to do a 90-min. massage but is on the 1-hour massage plan. Upon check out, his member benefits will not populate as a form of payment.
1. Adjust $59.95 to $15. Click save.
2. Close the $15 order.
3. Deduct the massage benefit manually. Pull up the member's profile by clicking on their name (in blue). Select Membership plans, then +More Details (See Below).
4. WAIT! Click on the number of massages available and manually deduct one. Click save.