Process: Apply a 90-min Massage to 60 min. plan

Apply a 90-min Massage to 60 min. plan

If the benefit does not apply to the massage they received, another step is involved. To illustrate, Mr. Customer decided to do a 90-min. massage but is on the 1-hour massage plan. Upon check out,  his member benefits will not populate as a form of payment.

 

1. Adjust $59.95 to $15. Click save.

2. Close the $15 order.

3. Deduct the massage benefit manually. Pull up the member's profile by clicking on their name (in blue). Select Membership plans, then +More Details (See Below).

4. WAIT! Click on the number of massages available and manually deduct one. Click save.